This article covers the location of product serial numbers for Optimal Audio hardware products. If asked by our support teams, please use this guide to locate the serial number to report back to them.
Product serial numbers are also printed on all outer-packaging cartons. It is recommended you retain all product packaging should you need to return any goods.
| Product | Revision | Format | Serial number location | Example |
|---|---|---|---|---|
| Amp | - | 14-digit alphanumeric | Rear input panel | AMP300BPxx0000 |
| Column | - | 11-digit alphanumeric | Input connector panel | CEATWxx0000 |
| Cuboid | - | 11-digit alphanumeric | Input connector panel | BXDTWxx0000 |
| Sub | - | 11-digit alphanumeric | Input connector panel | BVDBPxx0000 |
| SmartAmp | - | 16-digit alphanumeric | Rear input panel | 2000000000X00000 |
| Talk 8 | - | 13-digit alphanumeric | Underside of product | TALK8BPxx0000 |
| Up | - | 11-digit alphanumeric | Back can chassis | BWJDPxx0000 |
| ZonePad 1 | - | n/a | Serial number on outer carton only | ZP4BPxx0000 |
| ZonePad 4 | ||||
| ZonePad VL1 | ||||
| No serial number | n/a | |||
| ZonePad 8 | - | 9-digit numerical | Rear panel | 100270000 |
| Zone 4 / Zone 8 | N-Type | 10-digit alphanumeric | Rear input panel | Z8BPxx0000 |
| G-Type | 11-digit alphanumeric | Z81BPxx0000 | ||
| Zone 4P / Zone 8P | N-Type | 11-digit alphanumeric | Z8PBPxx0000 | |
| G-Type | 12-digit alphanumeric | Z8P1BPxx0000 |