ZonePad flashes when I attempt to select certain Zones or Sources
The zones and/or sources you are trying to select are hidden in WebApp to prevent unintended triggering of said zones or sources. They can be unhidden under Settings > Zones. See WebApp - Visibility of Zones and Sources for more.
ZonePad is unresponsive, LED wheel flashing
ZonePad firmware updating. The scroll wheel LED will pulse and gradually move round the wheel. A banner in WebApp (1.4.0 and above) will duplicate this status. When complete the ZonePad will function as expected. See ZonePad - Updating ZonePad
ZonePad will not power on
Ensure ZonePad is connected to one of the 'Controller inputs' on the rear of Zone and not Paging Station or Ethernet inputs.
Disconnect and reconnect ZonePad.
Try another Cat5 cable or try connecting ZonePad to a different controller input on the Zone. If the ZonePad continues to not power on please contact your distributor for support.
Two ZonePad 4 units controlling at the same time
ZonePad 4 can control four zones at once. If you have two ZonePad 4 controllers connected to your Zone and wish them to act independently, one must be connected to controller inputs 1-4 and the other to inputs 5-8. If both are connected to